Frequently Asked Questions

Basic tier: Scans every 5 minutes for Kijiji only.

Pro tier: Scans every 1 minute for both Facebook Marketplace and Kijiji.

These intervals are the maximum frequency we can sustainably run across all users. Actual scan times may vary slightly due to platform load, network latency, and Facebook’s own rate limits.

Listings may appear a few minutes after they are posted due to the time it takes for platforms to index new posts and our scanning schedule. Pro users receive scans every minute, reducing this window.

In practice, most listings are delivered within 2‑6 minutes of being posted.

No platform can scan Facebook Marketplace in true real time. Scanning operates on a schedule and may experience occasional delays due to platform changes.

We work to maintain reliable scanning as quickly as possible.

Priority radars are scanned every 60 seconds (Pro tier only).

Non‑priority radars are scanned every 5 minutes (Pro tier) or 5 minutes (Basic tier).

Priority radars give you the fastest possible alert for your most important searches. Pro users can mark up to 2 radars as priority; Team users up to 5. Basic tier does not have priority radars.

VINny batches alerts to reduce Telegram spam and stay within Telegram’s rate limits. Instead of sending a separate message for each new listing, we group them into a single digest (up to 4,000 characters).

You’ll receive a batched alert after each scan cycle that found new matches for your radars. If a batch would exceed Telegram’s message length limit, we split it into two separate messages.

We manage alert delivery to stay within Telegram's limits and ensure you receive alerts without interruption.

Facebook occasionally changes their platform which may temporarily affect scanning. We work to restore service as quickly as possible.

Filters are applied after we extract data from the listing text. Because sellers write listings informally, extraction isn’t perfect:

• Price is usually accurate (we look for “$” patterns).
• Mileage may be missed if the seller doesn’t include “km” or “miles”.
• Year is often in the title, but sometimes omitted.

If mileage is missing, we treat it as 0 and let it pass the filter (unless you enable “strict mileage”). If you enable strict mileage, listings without mileage are rejected.

Yes. When creating a radar, toggle “Generic Item” mode. This allows a single keyword (e.g., “drums”, “iPhone”) and ignores year/mileage filters.

Generic radars scan the same Facebook Marketplace categories as vehicle radars, but they’re limited to Facebook only (Kijiji is vehicle‑specific).

To minimize delay:

1. Upgrade to Pro tier for 1‑minute scans (5× faster than Basic).
2. Mark your most important radars as priority (Pro/Team only).
3. Use specific keywords and realistic price ranges to reduce false positives.
4. Enable Telegram notifications and keep your phone nearby.